Public Attitudes towards Socio-Cultural Aspects of Water Supply and Sanitation Services: Palestine as a Case Study


  • Marwan Haddad An-Najah National University, Palestine


Identifying and considering public attitudes towards various aspects of water supply and sanitation services by planners and decision makers represent an important developmental element relating to the quality, efficiency, and performance of those services. A sample of 1000 Palestinian adults completed a questionnaire assessing attitudes towards socio-cultural and institutional aspects of water supply and sanitation services. The Palestinian public was found to be an important forward planner, aware of the various problems facing the sector, willing to cooperate and support, critical of current governmental practices and performances in the sector, and highly attached to its religious and ethical values. The study revealed the need of the Palestinian Authority to reset its water supply and sanitation priorities and upgrade and develop not only the water system but also the way of knowing and disseminating knowledge related to water supply and sanitation.